Other Ways to Order Your Prescriptions
- Telephone:
Kilmacolm call 01505 872844, Langbank call 01475 540404.
To allow our staff to answer the telephones for patients requesting emergency appointments, or house calls, we ask that you do not phone for prescriptions between the hours of 8am and 9am.
Please remember that Langbank surgery is not open all day. Surgery Opening Times. - In Person:
Complete a Repeat Prescription request form at reception. - Chemist:
Arrange with a local chemist to request and collect your prescription. Prescription Collection Points. - By Post:
Post the computerised repeat prescription slip indicating the medication you require to the surgery, enclosing a stamped self addressed envelope. If posting please remember to use a secure, tracked postal service and give at least one weeks notice for a first class and longer if using second class.
If you request a medication which is not on repeat a message will be sent to the doctor to enquire about this, and they may not issue it without seeing you.
Collection Points
In order for prescriptions to be collected from a chemist, patients need to register at their chemist of choice for the 'Prescription Collection Service'.
Special Request Prescriptions
There are certain medications which you may be taking regularly which we may not put onto repeat prescribing. These include certain strong painkillers, antidepressants, immune modifying drugs, and sleeping tablets.
Obviously these drugs require careful monitoring, but most are still available as a “special request prescription”. This saves you having to make an appointment. Please check with our reception staff or your GP to see if your medication is available as a “special request”. This decision lies with the prescribing GP and is influenced by various factors such as dosage and level of supervision required.
Hormone replacement therapy (HRT) and contraceptive drugs may be available as a special request but we will normally expect you to attend the nurse for the first two prescriptions, and then annually.
Urgent Requests for Medication
Repeat medication and special requests should be made at least 2 working days in advance. It is preferable to order them approximately one week in advance.
Useful Information
Each drug has two names, the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.